Returns & Exchanges
At Illustrated by Weezy, we want you to love your custom home decor and art prints; if you are not completely satisfied, we offer returns on non-custom items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and prepaid shipping label.
Pack Your Items
Securely place the unused items in their original packaging to ensure they are protected from damage during transit back to our studio.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing